Introduction to the usage agreement:
Rawaat Al-Safa online store, registered with commercial registration number 4650251090, welcomes you and informs you that you will find below the terms and conditions regulating your use of this store and all the legal effects that result from your use of the online store services through this electronic platform, as the use of any person was for Rawaat Al-Safa store, whether Consuming the store’s product or otherwise, this is approval and acceptance by him, and he is in full legal capacity, for all the articles and provisions of this agreement, and it is an affirmation of your commitment to its regulations and what is mentioned in it. This agreement applies to all types of dealings between the user and the store except for transactions related to personal status and private transactions. By issuing deeds related to the disposals of the real estate. This agreement is valid and enforceable as soon as you agree to it and start registering at the Rawat Al-Safa store under Article Ten of the Saudi Electronic Transactions System.
Article 1 - Introduction and Definitions:
The preamble above is an integral part of this agreement. Below you will find the meanings and definitions of the main phrases used in this agreement:
1. (Store) This term means the Rawat Al-Safa store, and this definition includes all forms of the Rawat Al-Safa store on the Internet, whether it is an electronic application, a website on the Internet, or a commercial store.
2. (User) This term means every consumer who purchases a product or service from the store through its electronic platform.
3. (Agreement) This term means the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.
Article 2 - Legal eligibility of the user:
1. The user acknowledges that he has a legal capacity considered according to Sharia and system to deal with the store, or that he is at least eighteen years old.
2. The user agrees that if he violates this article, he will bear the consequences of this violation in front of third parties.
Article Three - the nature of the commitment of Rawat Al-Safa Store:
1. The commitment of the Rawat Al-Safa store towards consumers or users is to provide (the product).
2. Rawat Al-Safa Store may provide other services such as after-sales services or other related services, due to the nature and type of (product) required by the user.
Article 4 - Rules for using the Rawat Al-Safa store:
1. The user is obligated to use the online platform of the Rawaat Al-Safa store in accordance with public morals and regulations in force in the Kingdom of Saudi Arabia.
2. When purchasing a product from the Rawat Al-Safa store, the user is obligated not to use this product in violation of public morals and the regulations in force in the Kingdom of Saudi Arabia.
Article Five - Accounts and Registration Obligations:
As soon as you apply to join the Rawaat Al-Safa store membership as a user, you are obligated to disclose specific information and choose a secret username and password to use when accessing the services of the Rawaat Al-Safa store. By doing so, you agree to:
1. To be responsible for maintaining the confidentiality of your account information and the confidentiality of the password, and by that you agree to inform Rawaat Al-Safaa Store of any unauthorized use of your account information with Rawaat Al-Safaa Store or any other breach of your confidential information.
2. Rawaat Al-Safa Store will not, in any way, be responsible for any loss that may be incurred by you, directly or indirectly, morally or materially, as a result of revealing the user name or login password information.
3. You are obligated to use your account or membership with the Rawat Al-Safa store yourself, as you are fully responsible for it, and if someone else uses it, this is an indication that you have authorized them to use the store in your name and for your account.
4. You are committed when using the Rawat Al-Safa store to use it with all seriousness and credibility.
5. You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with Rawat Al Safa Store, and you are obligated to update your data in changing it in reality or in case of need.
6. Rawat Al-Safa Store is committed to dealing with your personal information and contact addresses in strict confidentiality.
7. If it appears to Rawat Al-Safa Store that you have disclosed information that is not true, incorrect, not current, incomplete, illegal, or in violation of what was stated in the usage agreement, Rawat Al-Safa Store has the right to stop, freeze or cancel your membership, store and account On the platform, without harming the rights of other Rawaat Al Safa store and its legitimate means to recover their rights and protect the rest of the users.
8. In the event that you do not comply with any of the above, the management of Rawat Al-Safa store has the right to stop or cancel your store or membership, or block you from accessing the services of Rawaat Al-Safa store again.
Article Six - Electronic Communications and Official Communication Means:
1. The parties to this agreement agree that communication takes place via the e-mail registered on the platform.
2. The user agrees that all agreements, advertisements, data and other communications that are provided to him electronically take the place of his written counterparts, which is a stand-alone argument, in meeting the legal and legitimate needs.
3. The user agrees to be able to communicate with him and inform him of any provisions related to this agreement or dealing with him through the management of Rawat Al-Safa Store broadcasting general messages received to all users or to specific users of Rawat Al-Safa Store.
Article 7 - Amendments to the Usage and Fees Agreement:
1. Rawat Al-Safa Store may notify you of any amendment to this agreement in accordance with the official means of communication under this agreement, according to which your obligations will be doubled or your rights diminished in accordance with any amendments that may be made to this agreement.
2. In the event of objection to any amendment to the usage agreement, Rawat Al-Safa Store hopes that you will stop using its services, as your mere access to your account in Rawat Al-Safa Store or your use of Rawat Al-Safa Store is considered your acceptance of the amendments and full and complete approval that excludes ignorance, and Rawat Al-Safa Store accepts the discussion In any suggestion regarding these provisions.
3. All fees are calculated in Saudi riyals, and the user must pay all fees due on the platform in addition to any other expenses added by Rawat Al-Safa Store, provided that payment is made by approved, specific means available through Rawat Al-Safa Store.
4. Rawat Al Safa Store may impose fees on some users, depending on the offers, products, or services they request, or what the state imposes in terms of fees or taxes on the nature of the product.
5. Rawat Al-Safa Store reserves the right to add, increase, reduce or deduct any fees or expenses under the articles, terms and conditions of the usage agreement, for any of the users, whatever the reason for their registration.
Article 8 - Payment and payment services for stores in Rawat Al-Safa store:
1. Rawaat Al-Safa Store provides, through its partners, the payment and payment system in Rawaat Al-Safa Store. It can be done entirely online through the payment options available on Rawat Al-Safa Store or through any payment method provided by Rawaat Al-Safa Store from time to time.
2. Rawat Al-Safa Store is committed to determining the price of the product that it displays in its store according to the recognized market value.
3. Rawat Al-Safa Store is obligated to provide invoices, receipt vouchers and receipt vouchers for all amounts and profits that arise in its store, and it is obligated to give the user an invoice for his purchase of the store’s name product.
4. Rawat Al-Safa Store is committed to providing the generally accepted accounting specifications in its online store, in application of the provisions of this agreement, and the legal, economic, commercial and organizational interests in this regulation.
Article 9 - Your Personal Information and Transaction Details Information:
1. The user acknowledges that he grants Rawat Al-Safa Store an unlimited, universal, permanent and irrevocable right, exempt from expenses, and licensed to use information, personal materials, or otherwise that you provided or supplied to the Rawat Al-Safa store platform or announced on the platform by joining it Or your use of it, through the forms designated for communication and registration, or through any e-mail or any of the communication channels available on the platform. With the aim of achieving any of the interests that the platform sees.
2. The provisions of the confidentiality of consumer information are subject to the rules of the "Privacy Policy and Confidentiality of Information" of Rawaat Al-Safa Store and to the provisions of this agreement related to the confidentiality of information.
Article Ten - Intellectual Property:
1. The intellectual property rights of Rawat Al-Safa Store are fully owned by Rawat Al-Safa Store, whether they were owned by them before or after the establishment of this electronic platform.
2. The user or consumer respects the intellectual property rights of the Rawaat Al-Safa store, which includes the Rawaat Al-Safa store itself and the words, logos and other symbols of the Rawaat Al-Safa store or displayed on the Rawaat Al-Safa store, as the Rawaat Al-Safa store and every right affiliated with the Rawaat Al-Safa store are rights Full intellectual property owned by Rawat Al Safa Store.
Article Eleven - Responsibility of Rawat Al Safa Store:
1. Rawaat Al-Safa Store is committed to conducting its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.
2. Rawat Al-Safa Store does not bear any claims arising from errors or omissions, whether caused directly, indirectly, or accidentally by the user or by a third party such as shipping companies.
3. Rawaat Al-Safa Store, its employees, owners and their representatives are committed to ensuring that the (product) is sound, legitimate and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.
Article Twelve - Confidentiality of Information:
1. Rawat Al-Safa Store takes standards (tangible, organizational and technical) to protect users and prevent unauthorized access to users' personal information, and save it.
2. You acknowledge as a user that the World Wide Web is not a completely secure way, and the confidentiality of your personal information cannot be 100% guaranteed through the Rawaat Al Safa store.
3. Rawat Al-Safa Store has no control over the actions of any third party, or third parties, such as other web pages linked by links to the platform or third parties claiming to represent you and others.
4. You know and agree that Rawat Al-Safa Store may use your information that you provided it with, for the purpose of providing services to you in Rawat Al-Safa Store, and to send marketing messages to you, and that privacy in Rawat Al-Safa Store controls the collection, processing, use and transfer of your personal identification information, and is subject to confidentiality rules Information for the "Privacy Policy and Confidentiality of Information" of Rawaat Al-Safa Store.
Article Thirteen - Restriction of Access or Membership:
Rawat Al-Safa Store can suspend or cancel the user's membership, or restrict the user's access to the platform's services at any time, without notice, for any reason, and without limitation.
Article Fourteen - Replacement Policy:
1. Without prejudice to the agreement and statutory guarantee provisions, the consumer has the right to replace the product provided to him from the Rawat Al-Safa store within the seven days following the date of receiving the product, and he is not entitled to replace the product after the seven days have passed.
2. In order to replace the product, it is required that the product be in a sound condition, and that the consumer has not used the product or obtained its benefit, and Rawat Al Safa Store has the right to inspect the product before replacing it to ensure its safety.
3. The consumer is not entitled to replace the product in the following cases:
If the product was manufactured at the consumer’s request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer.
· If the product is video tapes, CDs, CDs, or information programs that have been used.
If the product is newspapers, magazines, pamphlets, books, or anything else that is considered a work.
· If a defect appears in the product due to the consumer's improper possession.
· If the contract deals with the provision of accommodation, transportation or catering services.
· If the contract deals with the purchase of software download products via the Internet.
Article Fifteen - Return Policy:
1. Without prejudice to the agreement and statutory guarantee provisions, the consumer has the right to terminate the contract and retrieve the product provided to him from the Rawat Al-Safa store within the seven days following the date of receiving the product, and he is not entitled to that product after the seven days have passed.
2. To return the product, it is required that the product be in a sound condition, and that the consumer has not used the product or obtained its benefit. Rawaat Al-Safa Store has the right to inspect the product before returning it to ensure its safety.
3. The consumer is not entitled to return the product in the following cases:
If the product was manufactured at the consumer’s request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer.
· If the product is video tapes, CDs, CDs, or information programs that have been used.
If the product is newspapers, magazines, pamphlets, books, or anything else that is considered a work.
· If a defect appears in the product due to the consumer's improper possession.
· If the contract deals with the provision of accommodation, transportation or catering services.
· If the contract deals with the purchase of software download products via the Internet.
4. If the provisions of the mentioned return policy are met; The consumer has the right to terminate the contract and return the product to Rawat Al-Safa store with a refund of the amount paid.
Article Sixteen - Applicable Law or Regulation:
This usage agreement is governed and drafted in accordance with the laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and it is completely and completely subject to the regulations in force with the authorities in the Kingdom of Saudi Arabia.
Article Seventeen - General Provisions:
In the event that any incoming material or clause in this usage agreement is canceled or there is any incoming material or any clause in the usage agreement that is no longer enforceable, such an order does not cancel the validity of the rest of the articles, terms and provisions contained in the usage agreement and remains in effect until notice Another from Rawat Al Safa store management.
This usage agreement - which may be amended from time to time as necessary - constitutes the usage agreement, the working mechanism, the understanding, the agreement and the contract between the Rawaat Al Safa store and the user, and both parties to this agreement agree to take into account the following:
1. The Arabic language is the applicable language when interpreting the provisions of this Agreement, or when translating them into another language.
2. All prices offered for the services or products of the Rawat Al-Safa store may be modified from time to time.
3. The promotions or marketing offers that Rawat Al-Safa Store may place are temporary offers, as Rawat Al-Safa Store has the right to modify or stop these promotional or marketing offers at any time.
4. The parties to this agreement are obligated to deal with each other in a manner that does not violate the legal rules, regulations, and applicable laws related to the nature of the interaction between the Rawaat Al-Safa store and the user.
5. This usage agreement is only canceled by a decision issued by the management of the Rawaat Al Safa store.
